We believe that almost everyone participating in parkrun, whether a runner, walker, volunteer or a spectator does so with passion, enthusiasm and the best of intentions.
Whilst every event is unique, we aim to ensure that everyone participating at a parkrun receives a positive experience.
We expect everyone to abide by the relevant codes
However, sometimes things can and do go wrong and we believe it’s important to have a defined complaints procedure to follow when that happens. Our aim is to deal with complaints in a manner which is consistent, constructive, fair and timely.
Our complaints procedure can be found below.