My time / result is wrong. What do I do?

Occasionally there will be errors in the results that we record. Whilst the event teams try to correct for this before they post the results the error may only become apparent after the results have been posted. So please allow a day before getting in touch about incorrect results.

Please do not contact parkrun HQ directly. We are unable to correct the problem.

Send your query to your local event team. In your email, make sure you include your finish position, name and athlete ID (the number under your barcode). They should be able to assist you and help resolve the issue.

You can find the event team's email address at the bottom of the event's webpage and in any results email.
Please bear in mind that the local events are organised by volunteers, and they may not be able to respond immediately to your request.

Powered by Zendesk